Branding is a crucial part of any business and its marketing, but for casinos, it can mean the difference between being good and being great because it can elevate the identity from commodity to an emotional connection that will lead to loyalty and financial rewards.
No one wants an emergency on their hands, but we’ve seen far too many instances of companies ill-prepared for a crisis. In this podcast, we’ll share some lessons learned and a few tips to help you get ready for a crisis.
Post-pandemic shifts in consumer desires and the adoption of new technology across demographics have also created a new set of skills you need to have on your marketing team to be successful.
Casino marketing requires a special set of skills as Liam Neeson would say. Changes in staffing. Changes in customer attention and acquisition. New tools and channels. They all require a certain set of skills.
Marketing has always been about getting the right message to the right person at the right time. To reach today’s audiences, you must be present where they are – in the digital world. However, engaging them to create connection (and avoid being blocked or silenced), you must deliver what THEY are looking for. Done successfully, this can positively impact your marketing from awareness to conversion.
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