Episode 1: Building a Brand Through Service and Hospitality

For our first Drivetime Marketing episode, we’re joined by Jim White, vice president of customer experience at Symphony Post Acute Network.

After spending 26 years in the hospitality industry, Jim was recruited to join Symphony to construct a customer experience program modeled around the hospitality industry for the network’s nursing facilities and newly constructed medical resorts.

Episode 2: Using Data for Making Great Decisions

After spending 18 years on the operations side of the casino industry, Trent Dang was recruited by VizExplorer to not only provide a specialist point of view, but to assist clients in their success. A bit of a turnaround specialist, Trent knows the ins and outs of a variety of facets of marketing and is an incredible walking library of best practices.

How to Know Your Advertising Works

On an early May morning, a group of casino marketers gathered at the Southern Gaming Summit to discuss the topic of advertising that works. As attendees gathered to hear and see some great examples of great creative, they were surprised to find the subject was about...

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