Brand style guides are used by companies large and small to keep all aspects of their branding uniform. They are also helpful for designers and copywriters who need to create a cohesive look across multiple platforms.
These guidelines are not unfamiliar territory for marketers. They are typically referred to as “brand standards” and mainly deal with the elements of the logo — do’s and don’ts that often go without a second thought and are usually filed in PDF form in the never-to-be-seen folder.
In some cases, this type of documentation may not even exist. In working with a rather sizeable online gaming operation, I was surprised that they had no written standards for the logo they were handing out like candy to new partners.
Even in these cases, companies invest a copious amount of time and resources into developing their brands. Yet somehow, by and large, this effort only relates to the logo design, relegating the brand guidelines to colors and fonts.
A logo style guide is absolutely essential to creating a robust framework and starting point for your brand’s visual identity. As the graphic expression of your brand, you want to ensure consistency and correct usage. That consistency is only ONE essential part of building a brand that will build awareness over time. But, you also want to build trust with that awareness. That’s where all of those branded touchpoints come in.
Brand style guides (BSGs) will support your initiatives by ensuring actions are relevant to the brand’s goals and vision. Programs based on the BSG will help separate you from your competition in a way only you can own. When leveraged across the business, your BSG will influence your consumer messages and determine how you speak to employees, the investment community, and the community at large. The brand will affect your future and current employees and their perceptions of how you treat employees and candidates.
Jules Rules #2: Brand loyalty is built from the bottom up.
I think I’ve banged my drum enough to hope we can all agree that a brand is more than just a logo. Your brand is how and what your customers and target audiences think and feel when they see or hear your name, your communications, and your stories. It comes across in your tone, manner, images, and interactions. A properly formed brand style guide makes the brand understandable to all and influences actions so the brand can come to life at all touchpoints. And at the very bottom is your brand style guide (or BSG).
Today, there is no question that our brands touch every fiber of our operations. The time has come to reevaluate our existing guidelines to support every part of our organization – human resources, operations, finance, technology, and more.
A brand style guide is a collection of rules that dictate what goes into every aspect of your business. These guidelines help you make sure that your logo stays consistent, your website looks the same, and your ads are easy to recognize.
Before you create your brand style guide, you need to consider what you want your brand to stand for. What do you want people to associate with your company? Do you want them to think of you as an innovative leader in your industry? Or do you want them to consider your product reliable and high quality? Whatever vision you choose, make sure it’s something that will resonate with all stakeholders: employees, customers, vendors, the community, and investors.
Once you’ve decided what your brand stands for, your brand style guide will show everyone how to communicate that message in graphics, voice, and even experience.
Good BSGs will include all of the following and maybe even more.
Consumers will personify brands as if they were real people. So, the tone that you’re using across your marketing and touchpoints will further bring that personality to life. This can also include how we communicate as team members and with customers. Including information such as “words we never use” can give team members valuable guidance.
To test your brand style guide, start by creating a few different versions of each element. Then, ask people who aren’t part of your team to try them out. This informal research process will help you see whether your branding choices make sense, are useable, and whether there are any gaps in your knowledge.
Marketing channels and consumer tastes are continuously changing. And although a brand is established for the long haul, you cannot set your brand style guide in stone. The reality is that these documents reflect a particular time in the brand’s life.
These documents can provide much-needed direction, but they must allow us to adapt. A perfect example is social media. New formats and opportunities are tested and rolled out. So, we must take existing guidelines and experiment with new forms until we find an execution that satisfies both the platform and our brand strategy. Once that receives critical adoption, those new guidelines can be added to the central document.
Great BSGs will become a living guidebook for the brand, growing and adjusting to market, media, and consumer changes, taking varied nuances into account.
Because your brand vision must resonate with several disparate audiences, your BSG must be developed with this varied audience in mind.
Human resources will rely on guidance as they recruit, employ, train, and (yes) separate from team members. Publicly traded companies have ongoing discussions with the investment community, and how they tell the brand story is crucial. You may have executives who travel the speaking circuit.
For these reasons, your brand guidelines must be clear, easy to understand, and readily accessible to many audiences. When developed with this in mind, you can ensure everyone will be on the same page.
A comprehensive brand style guide will define the company’s language and visual image to ensure a consistent tone throughout all communications. Additionally, it will drive a cohesive customer experience to nurture trust and loyalty over time for current and future customers.
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